Customer satisfaction policy

Your customer experience is very important to Divoc Inc. In the event that you are not satisfied with one of our products, please notify us as soon as possible without exceeding 30 days of purchase. Société Divoc Inc. agrees to replace any product found to be non-compliant with proof of purchase.

Société Divoc Inc. will not accept any return or exchange, since it is a hygiene product. Products that have been washed cannot be replaced.

In the event that you encounter a problem with the quality or performance of one of our products, please contact customer service at the following address: sac@divoc.ca or by phone at 450 889-7277 or 1 877 889-7277. Note that damage related to transportation is not the responsibility of Société Divoc inc. and therefore will not be a reason for replacement.

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